Customer Experience
Strategy + Execution + Technology
Full funnel services
Today
Purchase process fragmented in different areas. Lack of integration in tools set. Disconected teams. Different points of view inside the organization. Disconnected databases. Contradiction in objectives. Partners without business knowledge
There is too much complexity in media ecosystem.
We provide simplicity
arventDigital
architecture
How we work
5 key areas of work
1- DEVELOPE DIGITAL CAPABILITIES
2- SALES ACTIVATION
3- CONSUMER KNOWLEDGE
4- COSTS OPTIMIZATION
5- SCALE EXPERIENCE
Performance driven atribution model
Objetive
Awareness / Presence
Engagement / Visits
Conversion
Fidelity
KPIS
Brandlift
CLICKS / CTR/ CPC / CPM
LEADS / SALES / CPA
Turnover / Engagement / Xsell
Scope of Work
Bring new clients &
Activate products online
Integrate
All of client experichannels ence
Measure user experience
& Optimice operations
Adapt
business models between areas
Personalization of user experience
& leverage Autoatention
Align
strategy and partners
Profitability
of client base
Accelerate
processes to reach business objetives
